Shipping and returns

The time I need to prepare an order for shipping varies. For details, see individual items.

Shipping rates and time:

Shipping time to UK takes about 2-3 business days (does not include weekends and bank holidays). Price £4-£5.5.
Shipping time outside UK takes about 10-15 working days. Price £12-£23.
Buyers are responsible for any customs and import taxes that may apply. I am not  responsible for delays due to customs, nature disasters, pandemic.

 

It's important to me that you are happy with your item. If for any reason you aren't happy with it, let me know so I can make it right. My email is aajaphotoprops@gmail.com.

  -If you want to return or exchange an item, I ask that you let me know within a week of receiving the item.

  - Buyer is responsible for all return shipping costs.

  - Buyer needs to return items only using tracked shipping method and have proof of posting.

  - Once I receive the item, I will refund the cost of the item or exchange only if it is unused and undamaged.